Physical Infrastructure Advisory and Professional Services
We employs experts to assist our clients with “buy vs rent” analysis, providing best of breed products, solutions, on-going services and support that meet your business requirements. We will identify strategies that will help you get the most from your IT Budget and provide the most cost efficient services for your current and future business needs and thus safe guard your investments.
Keep your heads in the Clouds
We provide IaaS, PaaS and SaaS – Infrastructure, Platform and Software as a Service respectively – depending on your data access, application development and storage needs.
Serving you 24/7 Service Desk – Pro-active Monitoring and Notification
The heartbeat of our commitment to our customers, is our technical Service Desk operating 24/7, to provide round the clock monitoring and notification services from our Network Operations Centres (NOC) – no matter where your IT infrastructure is hosted.
Systems Management Services with Remote and Smart Hands
From simple performance and health monitoring to a complete support cycle including problem resolution, on-site services (Remote and SMART hands), pro-active maintenance, performance and capacity planning, our services are designed to manage your infrastructure from your existing data centre for all hardware platforms and operating systems that we support.
Driven by agreed SLA, we deliver improved service through operational efficiencies and specialised expertise in providing 24x7 support. Reduce risks by pro-actively maintaining your infrastructure and systems with a support and management process based on ITIL framework.
Managed Security Services
We provide a compelling approach to providing enterprise-class security service including: 24x7 Threat Monitoring, Escalation and Protection services, managed Firewall and VPN, Web Security Services and Securing of End Point Services.
By leveraging our security expertise for proactive threat mitigation, vulnerability protection and our 24x7 Service Desk, our clients receives cost effective protection with the assurance that sophisticated and organised threats are being dealt with.
Disaster Recovery and High Availability as a Services
Planned outages, unplanned outages and disasters call for maximum reliability, planning and availability, and minimum recovery time. We provides Business Continuity Planning (BCP) services from simple data backup (tape and online), to replication and full application service restoration with comprehensive management of your BCP documentation and activation to ensure that you meet the required Real Time Objective (RTO) and Recovery Point Objective and statutory compliance.
Leveraging on our WAR (Work Access Recovery) and Data Centre facilities as well as our BCP/DR expertise, we help you to mitigate risks by providing a strong IT Insurance Policy is in place.